Privacy Policy

Web privacy policy

We at Medical Metabolic Specialists and Center for Bone Health (“MMS”/ “CBH”) take your privacy seriously, and we want you to know how we collect, use, share and protect your information. In addition to this privacy policy, users of the Medical Metabolic Specialists’ and Center for Bone Health’s site (“MMS/CBH site” or “site”) should consult the MMS/CBH site terms of use as well as any product specific terms and conditions that apply.

*****For PATIENT SPECIFIC information related to protected health information, or PHI, please refer to our HIPAA privacy policy located in our physical office and posted on our website*****

This policy applies to healthyweightcolorado.com and other Web locations under MMS’/CBH’s control.

What information we collect

We respect the right to privacy of all visitors to the MMS/CBH site. We do not collect information that would personally identify you unless you choose to provide it. The personal information that you submit, such as a request for information or appointment, is shared only with those people in the MMS/CBH organization who need this information to respond to your question or request. Information submitted through MMS’/CBH’s online forms may be collected to ensure technical functionality. It will also be utilized to address any inappropriate use of our website. We do not save personal information to use for other purposes, nor do we provide it to any other organizations.

Email communications, newsletter and related services

MMS/CBH provides you with the opportunity to receive communications from us or third parties. You can unsubscribe from this service at any time.

Email communications that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The email functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your email communication may be accessed or viewed by another Internet user. If you wish to keep your communication private, do not use our email.

You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an email message to info@healthyweightcolorado.com or send regular mail to the following postal address:

Security and Privacy Officer Medical Metabolic Specialists 1939 Wilmington Dr. #102 Fort Collins, CO 80525

Surveys

We occasionally survey visitors to our site. The information from these surveys is used in aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our site. The information may be shared with third parties with whom we have a business relationship. We generally do not ask for information in surveys that would personally identify you; if we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request, or with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential.

IP addresses

The Web server automatically collects the Internet Protocol (IP) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site or advertisements from MMS/CBH are being used and how we can better serve visitors.

Cookies and other tracking technology

We collect information about visitors to our site using “cookies” (see definition on Webopedia) and similar technology such as Web beacons, Web bugs, pixel tags, and so on. We use this technology to recognize a repeat visitor and offer the visitor a set of services or information requested in a previous visit. We use session cookies to track a visitor’s path through our site during a visit, to help us understand how people use our site.

How we use the information we collect
We use the information we collect for things like:

Fulfilling requests for products, services or information

Marketing and advertising products and services

Conducting research and analysis

Communicating things like special events and surveys

Establishing and managing your accounts with us

Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us online

Operating, evaluating and improving our business Data retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Except for authorized law enforcement investigations or other valid legal processes, we will not share any personally identifiable information we receive from you with any parties outside of MMS/CBH.

We may share some information to third parties

We may share your personally identifiable information with third parties who we have engaged to help us provide the services. In each case, we will ensure that these third parties have agreed not to use or disclose your personal information except to help us provide the services.

Except as noted, MMS/CBH does not provide any third party access to your IP address and email address.

We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

To help us determine the effectiveness of advertising, we work with Web analytics tools hosted by third parties who receive non-identifiable information from your browser, including but not limited to the site or the advertisement you came from, your IP address, your general geographic location, your browser and platform information, and the pages you view within our site.

Use of cookies by advertisers

Our sponsors and advertisers and their ad servers may use cookies when you view pages on our site. They use those cookies to collect nonpersonal information as a way of measuring the effectiveness of their advertising, or to provide advertisements about goods and services that may be of interest to you or to avoid running the same ads to you over time. We do not control these third parties’ use of cookies or how they manage the nonpersonal information they gather through them. However, our sponsors and advertisers have agreed that they will not collect any personally identifiable information from our site visitors while they are on the MMS/CBH site. If you click on an advertisement on the MMS/CBH site and visit a site maintained by one of our sponsors or advertisers, please be aware that we are not responsible for the privacy practices of that site. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you.

Some of our advertisers may participate in the Facebook/Nielsen program, which helps advertisers improve their measurement of advertising effectiveness. If you are a Facebook user and access a page on our site containing an ad from a participating advertiser, Facebook receives a random numeric code identifying the ad that was served to you. The ad is only identified to Facebook by the numeric code. Facebook does not receive information that identifies the product or the advertiser. Facebook, in turn, discloses only aggregate, de-identified information to Nielsen and the advertiser, not any personally identifiable information from your Facebook profile. You can learn more about this program and find out how to opt out here: https://www.facebook.com/help/?faq=211774365532736#What-is-the- Nielsen-partnership-with-Facebook-and-how-does-it-affect-me and here: http://www.nielsen- online.com/privacy.jsp?section=leg_scs.

Protecting your privacy

When visiting the MMS/CBH site we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. That being said, MMS/CBH cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the Internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.

To further protect your privacy, you may choose to:

Stop receiving marketing or promotional emails, direct mail, phone and mobile marketing communications from MMS/CBH

Update and correct your personal information
To do any of these, contact MMS/CBH by one of the methods listed below.

Protecting children’s privacy

The information on the MMS/CBH site is not intended for use by children. We recommend children not use the MMS/CBH site. We are committed to protecting children’s privacy on the Internet, and we do not knowingly collect personal information from children.

Links to other websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

Privacy policy updates

We may need to update our privacy policy as technology changes and MMS/CBH evolves. It is recommended you check the privacy policy page periodically for updates. Privacy policy updates may not be posted prominently on the MMS/CBH site.

Contact information
Security and Privacy Officer Medical Metabolic Specialists 1939 Wilmington Dr. #102 Fort Collins, CO 80525 Phone: 970.980.6024

This policy was last updated March 9, 2015.

Last updated on March 13, 2015